Benefits of our Customer Portal

The Online Customer Portal offers a range of benefits that make ordering pharmaceuticals quicker and more efficient for our customers:

1. Fast and Convenient Ordering: Customers can place orders instantly with just a few clicks, without the need to call customer service.
2. Real-time Order Tracking: You can monitor your order from the moment it’s placed right up to dispatch, ensuring full transparency.
3. Backorder Visibility: Easily see any items on backorder, so you stay informed and can plan accordingly.
4. Favorites Feature: Save frequently ordered items for faster reordering, making repeat purchases even simpler.
5. Transparent Process: The ability to check your order status ensures a clear, straightforward experience, removing any uncertainty about delivery times.

Here’s what one of our customers had to say about using the portal: "Today I used the Arcadia Medical customer portal for the first time to order drugs and it couldn’t have been easier. Everything is clearly written along with the price. The option to save favourites will make the next order even easier. I can also check on the status of the order so I won’t have to guess when my order will arrive."

By offering everything at your fingertips, our portal allows you to save valuable time and streamline your ordering process.